2. Limited Warranty

What We Cover

✅ Hardware failure (e.g., Hard Disk, RAM, Battery)

✅ Software failure

✅ Cracked screens

✅ Remote diagnosis and support for system performance issues

✅ Exchange with original or OEM parts

Warranty Terms

1. Omegatech warrants that your refurbished product (“Product”) is free from defects in materials or workmanship during the warranty period.
2. Warranty starts from the date of purchase.
3. Proof of purchase (sales receipt, invoice, or warranty card) is required. Warranty is non-transferable.
4. Authorized service providers will repair or replace defective parts at no additional charge (excluding transportation/logistics).
5. All replaced parts become the property of Omegatech. Replacement may use serviceable used parts meeting performance specifications.

Warranty Exclusions

• Damage due to mishandling, accidents, natural disasters, improper voltage, or unauthorized repairs.
• Lost, altered, or missing warranty cards or receipts.
• Normal wear and tear, rust, corrosion, or consumable parts.
• Software or data loss (customers must backup data).
• Defective-on-Arrival (DOA) claims must be reported within 5 calendar days.

Warranty Duration

• Warranty period: Original warranty period or 6 months from repair/replacement, whichever is longer.
• Support is available 9 AM – 6 PM.
• Omegatech may provide credit, refund, or replacement if a product cannot be repaired.

Legal Limitations

• Omegatech disclaims any other implied warranties to the fullest extent permitted by law.
• Omegatech and affiliates are not liable for incidental or consequential damages.
• Warranty is governed by the laws of Malaysia.